Frequently Asked Questions
What is your delivery time?
Inventory items: generally 1-3 days.
Out of stock items: 3-7 days after sample confirmation.
Orders: 10-30 days after payment, with the final delivery time confirmed according to the product quantity.
Can you provide samples? Is it free or extra?
Yes, we can provide samples, but customer needs to cover the sample cost and shipping fees.
How do you guarantee after-sales service?
We re-check the product before shipping to make sure our packaging is intact and track and receive customer feedback for continuous improvement.
What are your delivery terms?
We accept EXW, FOB, CIF, etc. You can choose the term that is most convenient for you.
Are your product pictures real?
Yes, the product pictures and videos show the actual products. The color and quality can be viewed clearly. If you need more details, feel free to contact us.
What are your payment methods?
We accept TT, Cash, Bank Transfer, and PayPal.